About Us

Mitton's Jewellers is proud to be one of the oldest family owned jewellery stores in Canada - open since 1897 and in the same location for over 100 years. The current owner, Charlie Mitton is the 5th generation of the Mitton family to offer trusted jewellery services.

Charlie trained as a goldsmith and is a GIA graduate gemologist. He is skilled in jewellery design and repair and continues to work along with his father Craig in this long tradition of father to son heritage.  At the store, you're just as likely to find Charlie at the bench with a torch in his hand coaxing solder to precisely flow as in the front of the store providing exceptional customer service.  

- Hours of Operation - 

Monday - Friday : 9:30am - 5:00pm

Saturday: 10:00am - 4:00pm

- Or by appointment - contact Charlie  

Sunday: Closed

- Shipping Information - 

All items are shipped to Canada and the USA using Canada Post.  Your Mitton's Jewellers purchase will be shipped as an expedited parcel and you will be sent confirmation of shipment by Canada Post directly, including a tracking number so you can keep an eye on the progress of your parcel. 

If you selected LOCAL PICKUP, your item will be available for pickup at our retail location Mitton's Jewellers which is located at 10 Main St. E, Ridgetown.  Please allow for at least 48 hours for order fulfillment.  

- Exchange Policy - 

We really hope that you love your Mitton's order!  However, if you are not happy with the product, or if you need to return for a different size, we will gladly authorize an exchange within 2 weeks of receiving the order.  Please send us an email to: mittons.jewellers@gmail.com if you wish to exchange a product.  Please include the invoice number and the reason for the exchange.  We will confirm the exchange along with the return address.  All items returned must be unworn and have the original receipt included.